Amazon Video Stopped working today

[Bill_Gates]

It worked fine yesterday! Running Firefox on Slacko 5.5. I updated to the newest version of FF v. 41.0.2 but still no good. Anyone else with the same issue?

[Flash]

Is that message at the bottom before or after you updated Firefox? Have you tried restarting Firefox, as it seems to suggest?

[Bill_Gates]

I got the error before AND after updating FF. I restarted FF and Puppy

Is that message at the bottom before or after you updated Firefox? Have you tried restarting Firefox, as it seems to suggest?

[bigpup]

http://www.amazon.com/gp/help/customer/ ... =201460940

[rokytnji]

To watch Amazon Video on your computer, we recommend using a browser that supports our HTML5-based web player. The HTML5 player is optimized to work with our service, and doesn't use separate browser plugins to show video content.

https://support.mozilla.org/en-US/questions/1041652

https://www.youtube.com/html5?gl=GB

^^^^^^Might as well and make sure to join the html5 group there also ^^

It should say your browser is html5 supported also.

[Bill_Gates]

Thanks rokytnji but according to https://html5test.com/ my browser (FF 41) scores 466 out of 555. I don't think that's it. I think it has something to do with DRM.

To watch Amazon Video on your computer, we recommend using a browser that supports our HTML5-based web player. The HTML5 player is optimized to work with our service, and doesn't use separate browser plugins to show video content.

https://support.mozilla.org/en-US/questions/1041652

https://www.youtube.com/html5?gl=GB

^^^^^^Might as well and make sure to join the html5 group there also ^^

It should say your browser is html5 supported also.

[Bill_Gates]

Thanks bigpup. I was sure changing from Silverlight to Flash in the Amazon settings was going to help. But it didn't!

http://www.amazon.com/gp/help/customer/ ... =201460940

[Semme]

Updating isn't the same as a clean install.

Often enough the existing profile folder is left in place and can cause problems.

Take the new one and start with a fresh profile. Otherwise, perhaps this guy fires aboard 5.5..

[Bill_Gates]

Apparently Amazon does not support Linux FF and I couldn't get Chrome to run on Slacko 5.5. So now I'm running Chrome v 46.0. on tahrpup 6 and Amazon video works again.

By the way, this verison of chrome scores 521 out of 555 points on https://html5test.com/

[rokytnji]

does not support Linux FF

Just wondering if changing the user agent will fool amazon?

http://chrispederick.com/work/user-agent-switcher/

Edit: Nope. Complains about activex when switching user agent to IE8.

Freaking Amazon says on linux firefox.

Unsupported Browser
This web browser isn’t compatible with Amazon Video. Please use one of the following web browsers:

Google Chrome (latest version)
Mozilla Firefox (latest version)
Microsoft Edge
Windows Internet Explorer (version 8 or later)
Apple Safari (version 5 or later)
Opera (latest version)

I'm running Firefox 41.0.2 Amazon Prime. Just linux in the user agent string is enough to kill it.

Made a Windows Firefox user agent string.

Code: Select all

Mozilla/5.0 (Windows NT 6.1; WOW64; rv:40.0) Gecko/20100101 Firefox/40.1

Now Amazon complains about Silverlight.
Soooooo

doesn't use separate browser plugins to show video content.

Looks to be not true in my opinion,